Job skills Essay

VERBAL COMMUNICATION 1 Able to express your ideas clearly and confidently in speech TEAMWORK 2 Work confidently within a group COMMERCIAL AWARENESS 3 Understand the commercial realities affecting the organisation. ANALYSING & INVESTIGATING 4 Gather information systematically to establish facts & principles. Problem solving. INITIATIVE/SELF MOTIVATION 5 Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions DRIVE 6 Determination to get things done. Make things happen & constantly looking for better ways of doing things. WRITTEN COMMUNICATION 7 Able to express yourself clearly in writing PLANNING & ORGANISING 8 Able to plan activities & carry them through effectively FLEXIBILITY 9 Adapt successfully to changing situations & environments TIME MANAGEMENT 10 Manage time effectively, prioritising tasks and able to work to deadlines. Other skills that were also seen as important GLOBAL SKILLS Able to speak and understand other languages. Appreciation of other cultures. See Study and work placements outside the UK Working Abroad NEGOTIATING & PERSUADING Able to influence and convince others, to discuss and reach agreement. LEADERSHIP Able to motivate and direct others NUMERACY Multiply & divide accurately, calculate percentages, use statistics & a calculator, interpret graphs & tables. COMPUTING SKILLS Word-processing, using databases, spreadsheets, the Internet & email, designing web pages etc. SELF AWARENESS Awareness of achievements, abilities, values & weaknesses & what you want out of life. PERSONAL IMPACT/CONFIDENCE Presents a strong, professional, positive image to others which inspires confidence & commands respect. LIFELONG LEARNING Continues to learn throughout life. Develops the competencies needed for current & future roles STRESS TOLERANCE Maintains effective performance under pressure INTEGRITY Adheres to standards & procedures, maintains confidentiality and questions inappropriate behaviour. INDEPENDENCE Accepts responsibility for views & actions and able to work under their own direction & initiative. DEVELOPING PROFESSIONALISM Pays care & attention to quality in all their work. Supports & empowers others. ACTION PLANNING Able to decide what steps are needed to achieve particular goals and then implement these. DECISION-MAKING Determines the best course of action. Evaluates options based on logic & fact & presents solutions INTERPERSONAL SENSITIVITY Recognises & respects different perspectives. Open to the ideas & views of others CREATIVITY Generates & applying new ideas & solutions

Zappos faces Competitive Advantages Essay

Zappos faces Competitive Advantages Chapter 1 6/9/13 Zappos is an online retailer that has found its business on 10 core values that help successfully run their business. The company is known for their culture. They feel that culture evaluate how the employees will perform their job functions. The questions below will define what challenges they will face when competitive challenges intervene. 1. Zappos seems to be well-positioned to have a competitive advantage over other online retailers. What challenges discussed in Chapter 1 pose the biggest threat to Zappo’s ability to maintain and enhance its competitive position? How can human resource management practices help Zappos meet these challenges? Although Zappos is well-positioned to have a competitive advantage over other online retailers one of the biggest threats in my opinion that they will face is globalization. I say this because from the reading; Zappos use competitive pricing. However, in international markets products have a cheaper price and their shipping rates vary. Therefore, Zappos wouldn’t be able to offer their free shipping if they were to relocate into international markets. Another challenge they are likely to have pose on their business if they enter into international markets is sustainability. Sustainability basically goes hand in hand with globalization because they would have to be able to adapt to the change when entering into these markets. For example, the economy is changing everyday throughout the United States and internationally with how businesses run. With the pricing in these markets going international is going to also affect how their business will successfully run. Human resource practices can help meet these challenges by helping recruit the right employees to still promote the vision that Zappos currently hold. They can do this by interviewing through assessment testing to make sure they have the skills and requirements for the position of which they apply. Also, these practices if performed correctly can help them in  evaluating the environment in which they choose to locate internally as well as externally so that their business practices are performed. 2. Do you think that employees of Zappos have high levels of engagement? Why? I believe that Zappos demonstrates a well engaged employee relationship within the company. I say this because any company that takes the time to have outside lunches with the staff in order to hear the different ideas that they have come up with, believes in a satisfied worker and work environment. Many companies in today’s society only listen when a complaint is made over their 1800 hotline. Zappos actually take the time out and listen to every complaint of their employees individually. 3. Which of Zappos’ 10 core values do you believe that human resource practices can influence the most? The least? Why? For each of the core values, identify the HR practices that are related to it. Explain how each of the HR practice(s) you identified is related to the core values. I believe that human resource practices could influence the most is Zappos customer service. Customer service is needed throughou Core Values: 1. Deliver Wow through service— Sustainability 2. Embrace and drive change— 3. Create fun and a little weirdness—Sustainability 4. Be adventurous, creative, and open minded—Sustainability 5. Pursue growth and learning—- 6. Build open and honest relationships with communication—Sustainability 7. Build a positive team and family spirit—Technology 8. Do more with less—Sustainability 9. Be passionate and determined—Sustainability 10. Be humble—Sustainability

Anzaldua’s Struggle with Language Essay

Gloria Anzaldua, the author of â€Å"How to Tame a Wild Tongue,† expresses a very strong tie that she has to her native language. Anzaldua grew up in the United States, but spoke mostly Spanish. She did not speak the normal form of Spanish though; she spoke Chicano Spanish, a language very close to her heart. The text focuses on the idea of her losing her home accent, or tongue, to conform to the environment she is growing up in. From a very young age, Anzaldua knows that she is not treated the same as everyone else is treated. She knows that she is second to others, and her language is far from second to others as well. Anzaldua stays true to her language by identifying herself with her language and keeping it alive, when everyone else wants it gone. She strategically expresses herself in the text through her personal experiences with the language, the use of narration and structure, and her gender role within her language. Anzaldua uses appeals such as ethos, pathos, and log os to show the audience the use of these three strategies. Anzaldua’s text begins with her visit to the dentist. This is where she introduces the main, reoccurring, theme of â€Å"taming a wild tongue.† This theme, depending which way it is looked at, can be seen as a rhetorical question in the sense that her â€Å"tongue† cannot be tamed. In this case it metaphorically represents her native language she speaks. The dentist is getting frustrated with her tongue getting in the way of his work, and he mentions how her tongue is so strong and stubborn. He states that something must be done about her untamed tongue. Ironically, everything the dentist says about to tongue is true for her native tongue as well. Anzaldua knows that she cannot stand up for herself and her tongue, because her language is frowned upon in America. There is no way to tame her tongue; she must completely get rid of it. In these first opening paragraphs, Anzaldua is using the rhetorical strategy of her personal experience at the dentist. When reading this, one may think that the author is trying to portray a young girl at the dentist and that her tongue is being stubborn. The author is using a metaphor, and is not only talking about her actual tongue, but her accent as well. Anzaldua is showing an appeal such as pathos. The author shows this emotional appeal to demonstrate the love that she has for her language. Anzaldua identifies herself with her language, and is very emotional about it. The author has many personal experiences with the language that she is punished for. At school if she was caught speaking Spanish, she would be punished for it. For instance, she was once punished and accused of â€Å"talking back† to the teacher when all she was trying to do was tell her how to pronounce her name. The teachers were very disrespectful to her and her companions who spoke Spanish. One of the teachers stated, â€Å"If you want to be American, speak American. [i]f you don’t like it, go back to Mexico where you belong† (59). The Spanish speaking students were frowned upon and were not only taught to speak English, but to speak English without slang or a Mexican accent. Anzaldua identifies herself with her language, and is offended if someone talks poorly about it. The author uses her emotional tie to her language to connect with the audience and give the reader a sense of how she feels. She uses ethos to show her strong connection with her background. She speaks her â€Å"home† tongues only with her sister and brothers, and her friends. There are five different languages but the two that she feels closest to are Chicano Spanish and Tex-Mex. She also speaks Pachuco, the language of rebellion, which she speaks in secret with kids and people her own age. According to Americans, her language is considered a bastard language and that it is illegitimate. This is something that she takes to heart because her language is so important to her and it is so close to her and her family. Anzaldua shows this in the narration and structure of her writing. Her reading is bilingual instead of just in English. She will write a whole sentence in English but change one or two words in the sentence to Spanish. An example is when she says, â€Å"Often with mexicanas y latinos we’ll speak English as a neutral language† (64). Here is just a small example of how she includes her Spanish language in her English text. There are many different times when Anzaldua does this in her reading. This is something that may confuse an English reader with no Spanish experience. Often times when I came across words in Spanish I got confused and almost embarrassed because I had no clue what she was trying to say. I think this is a great way to show readers how she felt as a Chicano trying to learn a whole new language. Anzaldua’s strategy of narration and structure of the text really catches a reader’s eye. She also italicizes any Spanish words that she includes in her text. This is just another way of showing the audience how important her language is to her. Another strategy she uses in her writing is how she splits up her story. She has many different titles throughout her text including: Overcoming the tradition of silence, Oyeá ¿ ½ como ladra: el lenguaje de la frontera, Chicano Spanish, and Linguistic terrorism. These titles all represent a new important part of her life and her life growing up in America. This is a strategy that works well with an audience because it attracts a reader to want to know more about the next topic of her life. Anzaldua uses these strategies to build appeals with the audience. She demonstrates ethos to the audience because of the emotional tie she has with her background. A reader can connect with her when she reveals her emotion to the audience. The use of her two languages in the text also exhibits her use of logos. Anzaldua struggles to keep her language alive because it is something that is so dear to her heart, but in turn she is not treated as well as she should be treated. In her text, Anzaldua explains how women are treated differently within the language. From a young age, girls are taught not to talk much, and to not talk back. In Spanish when speaking about a group of girls, including yourself in the group, you would say nosotras, and when speaking about a group of guys you would say nosostros. Anzaldua did not know that the word nosotras, the feminine reference, even existed until an older age. A group of women was always referred to as the masculine meaning. She states, â€Å"We are robbed of our female being by the masculine plural. [l]anguage is a male discourse† (60). Although women are treated differently than men, she does not take this to heart because she has grown up this way, and she still loves her heritage and language. She stands up for her language because it is part of who she is as a woman. She is proud of whom she is, and the language she speaks. Anzaldua values her language because it is a part of her identity. She says, â€Å"Ethnic identity is twin skin to linguistic identity-I am my language† (65). If you really want to make her mad or hurt her feelings, say bad things about her language. She takes pride in her language and respects it. This is the closest thing to her and is part of who she is. Anzaldua’s gender role within the language shows a reader how she is viewed as a woman. This established ethos to the reader because of how she feels about the illegitimacy of the language. She cannot accept legitimacy of herself until she is free to be like a typical American and do all the same things as them. Anzaldua says after this is done, â€Å"I will overcome the tradition of silence† (65). Throughout the text, â€Å"How to Tame a Wild Tongue,† by Gloria Anzaldua, she consistently refers to the pride she takes in the language. Her Chicana Spanish is something that is very important to her, and very dear to her heart. A reader realizes this by the author’s use of personal experiences with the language, the use of narration and structure, and her gender role within her language. Anzaldua also uses these strategies to aid in the use of her appeals such as ethos, pathos, and logos. She uses ethos frequently throughout her text because Chicano Spanish is something that is so important to her. Anzaldua takes pride in who she is and where she is from, and she will never let anyone take that away from her.

Two-Criteria, Two-Alternative Decision Template Essay

Two-Criteria, Two-Alternative Decision Template - Essay Example It will feature originality of growing organics, herbs and flowers that would attract the large population of Bedrock as people are getting to be health conscious. It has an assurance of flow of customers because of location. The flow of customers generates new needs and new markets. Thus, it creates competences to arrive at ideas to promote its products and services. There is no competition in the farmhouse location and French cooking is a new dining experience Traffic is not much a problem. The extra 15 minute drive to the farmhouse compensates the time between beating downtown traffic. The local critic can become a word of mouth in advertising the place and could be a possible source of capital. [$1,200 x 5 years = $72,000 vs. $600 x 5 years =$36,000] =$36,000. The savings on lease could be devoted to development of the landscape, garden, and open door dining. It will also be a good place for family gathering and children. Besides, option to buy is a good proposition. Option B is recommended because of the originality of ideas that is designed to meet customer demands. It also answers your requirement for a modest capital, a steady flow of customers, and for a quick income. On Option A – the growth potential in downtown area is limited because of the stiff competition that saturates the area. There are other restaurants offering French cuisine which is the attraction of Flintstone restaurant. Because it is in downtown, customers have many choices and establishing a new restaurant in the area needs more attractions to develop interest of customers. It has to do a lot of advertising and promotion to create awareness of people passing by. Cost of operations in downturn area is a big challenge as it is more expensive. Lease in downturn is higher that is complemented by higher cost of supplies and labor. Option A is not a good selection

Constitutional Law of the EU Essay Example | Topics and Well Written Essays - 1000 words

Constitutional Law of the EU - Essay Example In this particular instance, Antonie has to prefer a claim under the law of Tort and /or other applicable law for redressal of his claim. The facts of this case pertain to losses accruing to the appellant due to misrepresentation and there is a question of compensatory damages, which would put Antonie in the same financial position as if the loss did not take place. Antonie needs to prefer an application for compensatory damages sustained on non-contractual liability. It would have to be done in the Court of the First instance, and this court would have to give its ruling based on its findings and the losses suffered by a EU citizen which were caused by the UK teaching Institute, Easytalk â€Å"The Court of first instance has jurisdiction to hear †¦ actions seeking compensation for damages caused by the Community institutions or their staff† 3 The relief measures adopted by Antonie should be, initially, to prefer an application to the Registrar for initiation of proceedings. The salient features of the action are to be reflected in a Notice, a copy of which would also be sent to the defendants for defense claims to be filed within a stipulated time. There are two aspects to the submission of appeal by the appellant- verbal and written. In a verbal part, a public hearing of the case is made. â€Å"The judges deliberate on the basis of a draft judgment drawn up by the Judge-Rapporteur.† trial is conducted and the judgment is delivered on public hearing. Although the court proceedings are free of court fees, the costs of the lawyers are to be borne by the litigants, with legal aid, if necessary.4 The International Court of Justice of the European Community is the premier legal institution of the community. It comprises of the following three Institutions: (1) The Court of Justice (2) The Court of the First Instance (for cases pertaining to the rights of the individuals) and (3)

Effective Ethical, Moral, and Legal Leadership Term Paper

Effective Ethical, Moral, and Legal Leadership - Term Paper Example It is worth noting that nurses are considered the primary care givers and hence they directly impact on the quality and delivery of services. There are a number of factors that contributed to this problem. There was lack of involvement of nurses in making decisions regarding patients health issues by the physicians and doctors and hence there was no teamwork. According to Chiarella and Mclnnes (2008), "The factors which influence nurses ability to deliver quality patient care are: a multi-disciplinary team approach to patient care delivery, the ability to provide care which satisfies nursing and patient satisfaction, a formula to ensure reasonable workloads, and a work environment which fosters nurse autonomy and control over practice in order to provide safe patient care" (p. 79). These factors were not considered in this institution. The contributions of the nurses towards delivery of services and care were not respected nor considered in the course of treatment by the doctors. In a bid to make the necessary changes to improve the quality of nursing care, there was the need for involvement of nurses in the provision of care. There was also the need to respect and consider their contributions (Walsh, 2010). Subsequently, there are a number of traits that were necessary in the decision making process to ensure the involvement of nurses. Some of these traits included respect, persuasion abilities, compassion, engagement, collaboration, communication, and supportive traits. Ensuring engagement and collaboration translated to nurses, doctors, and other individuals involved in provision of care working as team and hence quality of care was significantly improved, Other traits such as effective communication, persuasion, and respect were important in communicating the need for change. Based on the above dilemma, it is imperative to consider whether effective leaders are born or made. Some people believe that they are born while

Islamic View of Medical Treatment Research Paper

Islamic View of Medical Treatment - Research Paper Example However, a new branch of thinkers interpret the possibilities in the principle and suggest that a temporary abstinence of child bearing chosen with mutual consent is acceptable by way of physical contraception methods which do not affect the structure and function of the body. Ap0artr from the application of medical resources for birth control, there is an equal challenge on the issues related to fertility treatments. Most of the women consider discussing problems related to conceiving a child and giving birth as taboo and ignore the chances of consulting a doctor for treatment of their failure. While on the other hand, pregnancy is the gift of God as per the belief of this religion and it must be treated as virtue of a woman to give effect to the sperm of the male. The Qur’an teaches us to respect the ability of women to bear a child as it says â€Å"If they have a burden (pregnant) then spend on them until they bring forth their burden† (Ch: 65:6, cited in Angelfire.c om, n.d) . Religious views are against the artificial methods of fertilizing as it strongly condemns the factor of the woman’s exposure of her private parts to a person other than her husband. However, the modern society is willing to allow medical treatment for infertility subject to conditions applied as per the guidelines of the derived principles. Euthanasia and Organ Donation As Islam has its own guidelines about handling birth and fertility related affairs, so it has a claim on the debate of euthanasia or the right of a person to choose death with assistance of a physician. On the basis of Islamic views, withdrawal of life supporting apparatuses for granting relief to an individual is not acceptable. Though there were primitive... This essay studies and evaluates some of the religious implications of medical treatment methods practiced by the scientifically inspired new society. As per the religious concept, marriage is meant for the basic purpose of having children as a contribution to the growth of the community. Any attempt to deliberate termination of pregnancy or the practices for attaining sterility endorses the principles of this religion. The fetus has an independent right to live within the mother’s body; therefore an attempt to abort it is an assault as well as a murder. Surgical methods of sterilization such as vasectomy and hysterectomy are not permissible in the religious point of view. As Islam has its own guidelines about handling birth and fertility related affairs, so it has a claim on the debate of euthanasia or the right of a person to choose death with assistance of a physician. On the basis of Islamic views, withdrawal of life supporting apparatuses for granting relief to an individ ual is not acceptable. In conclusion, Islam is a religion with absolute concern for integrity and the value of life. It believes in the principle of power of all knowledge meant for the well being of believers under the guidelines of the Prophet. Therefore the topics discussed in the essay are subject to scientific consultation in the present day community while considering the essential factor that the religion never allowed them for convenience but it approves them for the concept that necessity can sometimes over rule prohibitions.